Terms and Conditions

Terms & Conditions

(Effective Date: 15 August 2025)

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1. Introduction

Welcome to Happiness Initiative’s online store (“we,” “us,” “our”). By using our website at http://happinessinitiative.sg and purchasing our products, you agree to these Terms & Conditions. Please read them carefully before ordering.

2. Definitions

• “Website” means http://happinessinitiative.sg.
• “Customer,” “you,” or “your” means any person using our website or buying products from us.
• “Products” means items listed for sale on our website.
  
  

3. Ordering Process

• Orders are confirmed once payment is received.
• We reserve the right to reject or cancel orders (e.g., if products are unavailable, pricing errors occur, or payment is not authorised).
  
  

4. Pricing & Payment

• All prices are in Singapore Dollars (SGD) unless otherwise stated.
• Prices include/exclude GST (as applicable). Shipping fees are shown at checkout.
• We accept payment methods as displayed on our website at checkout.
  
  

5. Shipping & Delivery

• We deliver within Singapore and to selected international locations.
• Estimated delivery times are for reference only. Delays caused by couriers or customs are beyond our control.
  
  

6. Returns & Refunds

• You may return items within 7 days of purchase if they are in their original, unopened packaging, with proof of purchase.
• Refunds are available for defective, incorrect, or eligible returned items.
• Refunds will be processed to your original payment method within 30 days after we receive and inspect the returned item or confirm the issue.
  
  

7. Product Information
We do our best to describe and display products accurately, but colours and dimensions may vary slightly.

8. Intellectual Property
All content on our website — including text, images, graphics, and logos — is owned by or licensed to us. You may not copy or use it without permission.

7. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

8. Indemnity
You agree to indemnify us against claims, damages, and expenses resulting from your breach of these Terms.

9. Governing Law
These Terms are governed by the laws of Singapore. Any disputes will be subject to the exclusive jurisdiction of the Singapore courts.

10. Changes to Terms
We may update these Terms from time to time. The latest version will always be available on our website.